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Pre-sale Services

Better use of robots can not be separated from a professional, efficient and "down-to-earth" technical support team. Tianji completely possesses such an reliable technical support team, and has never stopped in providing cooperators with open and friendly technical guidance.

  • Contact Us

    Tel:0769-22891196-60042
    Email:tj.support@ewpt.com
    Address:3rd Floor, Modern Enterprises Accelerator Block 5, No. 24, Industrial East Rd., High-tech Industrial Development Zone, Songshan Lake, Dongguan City

  • Operating instructions

    Various robot use instructions present comprehensive contents, including demonstration of Tianji automation equipment, program and file editing, operation management, etc.

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  • Software Application

    For use of software, Tianji provides robot software application related technical support and guidance.

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After-sale Services

Tianji Robot provides rapidly responsive robot after-sale service system, to ensure quality after-sale services for customers. Meanwhile, Tianji Robot has also established offices at Shenzhen, Kunshan and Chongqing, to put in place nation-covering after-sale service system for all serial products on basis of our sales system and to ensure users can assuredly use Tianji Robot automation products.

  • Contact

    Tel: 0769-22891196-60043
    Email: tj.support@ewpt.com
    Address: 3rd Floor, Modern Enterprises Accelerator Block 5, No. 24, Industrial East Rd., High-tech Industrial Development Zone, Songshan Lake, Dongguan City

  • Malfunction Repair Service Procedures

    Tianji Robot provides telephone supp...

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  • Common Issues

    For different industrial production ...

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